FAQs

General & Gifting

What is the "Art of Thoughtful Gifting"?

Can I customize a pre-designed box?

Do I need to create an account to place an order?

How can I track my order?

Where do you ship?

What is your standard delivery timeframe?

Are your chocolates and strawberries made in-house?

Do you offer vegan or gluten-free options?

How does the "Build-a-Box" experience work?

What is your minimum order for corporate/bulk gifting?

What is your policy on damaged items?

Can I exchange a non-perishable item?